All shipments are shipped using USPS First Class & Priority. All orders will receive a USPS tracking number via email once ready to ship! 

  • All orders/packages are shipped to the address YOU provide at checkout. PLEASE MAKE SURE YOUR ADDRESS IS CORRECT ON PAYPAL & AT CHECKOUT.
     
  • Firme Arte is NOT responsible for any lost/stolen items due to a wrong address.

  • Once a order has shipped it is out of our hands, any issues with damaged items or if you suspect your parcel was tampered with please contact your local postal office/postal authorities. Please keep an eye out for your tracking number that will be sent via email :)  

    ALL ORDERS READY TO SHIP IN UP TO 7 BUSINESS DAYS UNLESS OTHERWISE LISTED. 

    • ALL SALES ARE FINAL. We have done our absolute best to provide you with detailed images and descriptions of all items in the bodega/shop so that you the buyer know what you will be receiving.

    • CONTACT US WITH ANY QUESTIONS.